Monday
17Aug2009

Google Is Going Local: Are You Ready?

Anytime Google makes a move into a new area, it tends to make the competition nervous. This is for the simple fact of what they bring to the table in talent, money and marketing power. Ignoring Google can be dangerous to your success.

I’m talking about Google and the need to be listed in Google local business center because your competition is listed there and Google is sending viewers to their website/store and not yours.

Google, the gorilla next door

Ever been in the car with your family trying to decided where to eat and somebody says, How about pizza"? And everybody goes, "ohhh, that sounds good", but nobody knows of a pizza place close by, so your teenager flips out his smart phone and types in "pizza" and informs you that there’s a pizza place two blocks to the right. The carload of hungry people turn right and get some pizza. Problem with that is, you own the pizza place that they would have found if they had kept driving straight.

Consider these statistics:

97% of American internet users use the internet to shop of which 57% characterize their behavior as "shop online, purchase offline" (NPD Group)

Accenture puts those number a little higher

80% of budgets are spent within 50 miles of the home (DMA/proprietary)

61% of local searches result in purchases (TMP/comScore)

54% of Americans have substituted the internet and local search for phone books (comScore networks)

Basically it comes down to the fact that the internet has become the primary source of information for most Americans. If you don't believe me, just pay attention to what you do online. If you are looking for a product/service, what is your first instinct? Are you going to look through the classifieds in the local paper? Get out the phone book (if you can even find it)? Or do you look it online through a search engine, or even ask your friends on Facebook and Twitter?

If you’re that pizza place located straight ahead, this is what you need to do:

First , list your business in Google local business center. It’s easy, free and you don't need a website. These entries are not edited by humans or even reviewed for the most part, so you should consider reading this guide Google/Bing/Yahoo local submission guide that I put together to help you create a better and more effective listing.

Second, create your business a "social profile" on Facebook and/or Twitter, the hot social properties at the moment. Because people regularly ask their friends and family for recommendations, it’s a good idea to have a presence here. And it’s free, which is even better. Remember, you are building a network of potential clientele, so put your best foot forward. Mashable has a how to use social networks section if you’re not familiar with how they work

 

Third, create a website blog or update the one you already have. It can cost some money, but keep in mind that this is your online store. Give this particular storefront some attention and time. It should pay dividends in the future.

So what’s your story? Write me and tell me all about your challenges listing your business.

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Reader Comments (9)

This blog post covers what business owners serving a local geographic area need to know. Your title: Google is Going Local Are You Ready? is both apt and timely.

If you haven't started on local search for your business then take the time now to start implementing the steps that Andy has written about in his blog post. You'll find it is well worth the time you'll spend on it and over time as part of your strategy it'll help for a long time to follow.

What's bad with Google is that they list companies without their consent.
They've listed my company under a bad category and even after claiming my address, I can't delete it from google map. They're truly bad.
I've enough work, I don't need phone calls from people who think my company is doing something when instead I'm doing something else.
And I don't need more customers, if someday I want new/more customers, I'll find them by myself.

September 11, 2009 | Unregistered CommenterOlivier

Hi Olivier

Google gets the info form other websites and then places it on
the maps or you give it to them in your listing. Listings can get "merged"
with other like business names and address. I guessing that is
what happened to you. Send me a link and I will take a look.

Andy

September 11, 2009 | Registered CommenterAndy Corp

I just stumbled onto your blog Andy. Thanks for such useful and timely information. For someone just entering the world of websites and online business, it's very helpful.

I'm interested in your guide Google/Bing/Yahoo local submission guide described above but the link is dead. In fact, none of the links work for some reason. Is the guide still available?

October 6, 2009 | Unregistered CommenterDaveB52

Not sure why that was but the links should work now.

October 7, 2009 | Registered CommenterAndy Corp

In the uk I have 3 local areas all with different verified addresses. I tried to update them last week, 2 have completely disappeared and the other one hasnt updated. Any ideas as on my account they are active but they dont appear under local search.

December 21, 2009 | Unregistered CommenterMichael

Hi Micheal

If you edited any of your core info, business name, address, phone number, URL or categories then you will fall of the maps for about 3 weeks. In the next update of maps on Google's end you should be reincuded in the reuslts. I belive they do this to fight spam and keyword
stuffing of listing.

December 22, 2009 | Registered CommenterAndy Corp

Amazingly well written article.

SEO tips for success

February 17, 2010 | Unregistered Commenterneha

Hi Andy, thanks for responding to my query on the google forum page.
I like your article above. Easy to read, generous, practical guide.

February 22, 2010 | Unregistered CommenterRona

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